Privacy Policy

How we handle personal data on this website.

Last updated: 28 August 2026

This Privacy Policy explains how Slow Ink Pro ("we", "us", or "our"), operated from 11 Mount Sophia, #03-12, Tree House, Singapore 228466, Singapore, collects, uses, discloses, and protects personal data when you visit https://slowinkpro.life or contact us through the channels provided on this site. We are committed to handling personal data responsibly and in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA") and its subsidiary legislation.

By using this website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use the website or submit personal data to us.

1. Who we are

Slow Ink Pro is a personal writing website maintained by an individual author based in Singapore. The site publishes essays, notes, sketches, and dispatches, and provides a contact form for correspondence and studio visit enquiries. For the purposes of the PDPA, we act as an organisation that collects and processes personal data in the course of operating this website and responding to enquiries.

Our contact details for data protection matters are:

2. Personal data we collect

"Personal data" means data about an individual who can be identified from that data, or from that data and other information to which we have or are likely to have access. We collect only the personal data that is reasonably necessary for the purposes described in this policy.

2.1 Information you provide directly

When you use the contact form on https://slowinkpro.life/contact.php, we may collect:

  • Your full name
  • Your email address
  • Your phone number (if you choose to provide it)
  • The content of your message

Providing your name, email address, and message is required to submit the contact form. Providing your phone number is optional.

2.2 Information collected automatically

When you visit this website, our web server may automatically log technical information that could, in combination with other data, be associated with you. This may include:

  • Internet protocol (IP) address
  • Browser type and version
  • Operating system
  • Referring URL (the page that linked you to this site)
  • Date and time of your visit
  • Pages viewed and links clicked on this site

We do not use third-party analytics services such as Google Analytics on this website. Server logs are retained for a limited period for security, troubleshooting, and abuse prevention.

2.3 Cookie-related data

We use cookies and similar technologies as described in our Cookie Policy. If you accept functional cookies, Google Maps may process data when you view the map on the contact page. We do not set advertising or tracking cookies.

3. How we use personal data

We collect and use personal data only for purposes that a reasonable person would consider appropriate in the circumstances, and where we have a legitimate basis to do so under the PDPA. Our purposes include:

  • Responding to enquiries: To read, respond to, and maintain a record of messages you send through the contact form or by email.
  • Arranging studio visits: To coordinate appointments when you request to visit the studio at Mount Sophia.
  • Operating the website: To deliver pages, maintain security, diagnose technical problems, and prevent fraud or abuse (including through honeypot fields on forms).
  • Legal compliance: To comply with applicable laws, regulations, lawful requests from authorities, and to establish, exercise, or defend legal claims where necessary.
  • Improving our correspondence: To understand the nature of enquiries we receive so we can respond more helpfully in future, without using automated profiling.

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We do not send unsolicited promotional emails.

4. Legal basis and consent

Under the PDPA, organisations generally require consent from individuals before collecting, using, or disclosing their personal data, unless an exception applies. When you submit the contact form, you consent to our collection and use of the information you provide for the purpose of responding to your enquiry.

For cookie preferences, we ask for your consent before loading Google Maps embeds, in line with our Cookie Policy. You may withdraw consent for non-essential cookies at any time by clearing your browser's local storage for this site and revisiting the cookie banner, or by contacting us.

We may rely on deemed consent or other PDPA exceptions for server log data processed for security and operational purposes, where such processing is necessary and reasonable.

5. Disclosure of personal data

We do not routinely disclose personal data to third parties. We may disclose personal data in the following limited circumstances:

  • Service providers: To hosting providers, email infrastructure, or IT support who process data on our behalf and are bound by confidentiality obligations. We select providers that maintain appropriate security measures.
  • Google Maps: If you consent to functional cookies, Google may receive data when the embedded map loads. Google's handling of data is governed by Google's own privacy policies.
  • Legal requirements: Where required by law, court order, or governmental authority, or where disclosure is necessary to protect the rights, property, or safety of our users, ourselves, or others.
  • Business continuity: In connection with any merger, sale, or transfer of assets, personal data may be transferred subject to equivalent privacy protections.

We do not transfer personal data outside Singapore unless we ensure that the recipient jurisdiction provides a standard of protection comparable to the PDPA, or we obtain your consent or rely on an applicable exception.

6. Retention of personal data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. In general:

  • Contact form submissions and related correspondence are retained for up to twenty-four (24) months from the date of last contact, unless a longer period is needed for ongoing communication or legal purposes.
  • Server logs are retained for up to ninety (90) days unless needed for security investigations.
  • Contact submission logs stored on our server contain minimal identifying information (name, email, phone, timestamp) and are retained under the same schedule as correspondence.

When personal data is no longer needed, we take reasonable steps to destroy or anonymise it securely.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. These measures include:

  • HTTPS encryption for data transmitted between your browser and our server
  • Restricted access to server-side data directories
  • Honeypot and basic validation on contact forms to reduce automated abuse
  • Regular review of access controls and hosting configuration

No method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, please contact us immediately.

8. Your rights under the PDPA

Subject to exceptions under the PDPA, you have the following rights regarding your personal data:

  • Access: You may request access to personal data we hold about you and information about how it has been used or disclosed within the past year.
  • Correction: You may request correction of personal data that is inaccurate or incomplete.
  • Withdrawal of consent: You may withdraw consent for any collection, use, or disclosure of your personal data, subject to legal or contractual restrictions and reasonable notice. Withdrawal may affect our ability to continue corresponding with you.
  • Portability: Where applicable under future PDPA amendments or guidelines, you may request transfer of your data in a commonly used format.

To exercise these rights, contact us at hello@slowinkpro.life. We will respond within a reasonable time and may need to verify your identity before processing your request. We may charge a reasonable fee for access requests as permitted by the PDPA.

9. Accuracy of personal data

We rely on you to provide accurate and complete personal data. Please inform us promptly of any changes to your contact details so that we can maintain accurate records and reach you when responding to enquiries.

10. Third-party links

This website may contain links to external sites, including Google Maps when enabled. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any external sites you visit.

11. Children

This website is intended for a general audience and is not directed at children under the age of thirteen. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us and we will take steps to delete the information.

12. Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. This website does not currently respond to DNT signals because there is no uniform industry standard for handling them. You can manage cookies through our cookie banner and your browser settings as described in the Cookie Policy.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after changes constitutes acceptance of the updated policy, to the extent permitted by law.

14. Contact and complaints

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us:

If you are not satisfied with our response, you may contact the Personal Data Protection Commission (PDPC) of Singapore, the national data protection authority, for further guidance. Details are available at the PDPC website.

Thank you for trusting us with your correspondence. We treat every message with the same care we bring to the writing on this site.